Of course, it’s the purchase manager’s prerogative to negotiate and get the best deals for his company. But often, they go overboard. “aur kam karo” is a phrase that’s repeated more than really necessary.
Playing one vendor against another is also a good trick in the hands of the manager. To match the price or in the eagerness to get the deal, the vendor also has a great tool on hand – compromise with what’s promised. A mistake; indeed, short term win for long term losses. Remember, there’s no free lunch anywhere out in the marketplace.
I love to practice what I preach. I procure mangoes (check bangoes.com) with clear instructions to the farmers – “price aapka, quality mera.” I end up paying more than the market price, but no regrets.
My customers are happy. And that what matters most in business.